Issues with sending mail are frequently caused by misconfigured outgoing server settings.
Some customers may use the outgoing server provided by their Internet Service Provider. While this will work with many ISPs, we recommend using Texas.net’s outgoing server settings to avoid potential issues:
- Outgoing server hostname: smtp.texas.net
- Outgoing server port: 465
- SSL enabled
- Authentication enabled – use your Texas.net email and password
If you continue to have trouble sending mail, there could be another issue such as a mistyped email address that can’t be delivered to, or security software that may be stopping emails from being sent.
If you’re receiving an error when sending, take a moment to read what the error says. Often the error message will explain what is causing the issue.
If you need to send something urgently and don't have time to look into the issue right now, you can always log into your Texas.net webmail and send from there.
If you need any further assistance, please contact our 24/7 Customer Success Team, who would be glad to assist.